Jenifer Miller Turnblom
About Jenifer Miller Turnblom
Jenifer Miller Turnblom is a Senior Technical Support Specialist at Leadpages, with a diverse background in technical support, human resources, and client services. She has over nine years of experience in various roles, including independent contract testing and co-owning a design business.
Current Role at Leadpages
Jenifer Miller Turnblom serves as a Senior Technical Support Specialist at Leadpages. She has held this position since 2022, contributing her expertise to the company's technical support team in Minneapolis, Minnesota. In this role, she addresses customer inquiries and provides solutions to technical issues, ensuring a positive experience for users.
Previous Experience at Leadpages
Prior to her current role, Jenifer worked at Leadpages as a Technical Support Specialist from 2016 to 2022. During her six years in this position, she developed a strong understanding of the company's products and services, assisting customers with technical challenges and enhancing their overall user experience.
Professional Background
Jenifer's professional background includes various roles in customer service and support. She worked at UnitedHealth Group as a Human Resources Direct Service Advisor from 2015 to 2016. Additionally, she served as Lead Sales Client Services Specialist at Elements Therapeutic Massage from 2014 to 2015, and as a Co-Owner at Salt & Light Designs from 2016 to 2018.
Education and Qualifications
Jenifer Miller Turnblom holds a Bachelor's degree in Sociology of Law, Criminology, and Deviance from the University of Minnesota-Twin Cities, which she completed from 2010 to 2016. She also earned an Associate’s Degree in Social Sciences from Inver Hills Community College in 2012, and completed her high school education at Woodbury High School from 2007 to 2010.
Independent Contract Work
Since 2015, Jenifer has been working as an Independent Contract Tester for UserTesting. This role allows her to evaluate user experiences and provide feedback on various digital products, contributing to the improvement of user interfaces and overall customer satisfaction.