Laura Olson
About Laura Olson
Laura Olson is a Customer Success Manager at Leadpages, where she has worked since 2023. She has extensive experience in technical support and client relations, having held various roles at Leadpages and Concordia University, St. Paul.
Current Role as Customer Success Manager
Laura Olson currently serves as a Customer Success Manager at Leadpages, a position she has held since 2023. In this role, she focuses on enhancing customer satisfaction and ensuring clients achieve their desired outcomes with Leadpages products. Her responsibilities include providing strategic coaching to entrepreneurs, helping them build streamlined marketing campaigns. Laura's approach emphasizes collaboration and effective communication, which are essential in her fast-paced work environment.
Previous Experience at Leadpages
Laura Olson has an extensive history with Leadpages, having worked in various roles over several years. She began as a Technical Support Specialist from 2015 to 2020, where she developed strong client relations skills. In 2018, she briefly served as a Sr. Technical Support Specialist. From 2020 to 2023, she worked as an Onboarding Specialist, assisting new clients in navigating the platform. This diverse experience at Leadpages has equipped her with a deep understanding of customer needs and product functionalities.
Education and Academic Background
Laura Olson studied at Concordia University-St. Paul, where she earned a Bachelor of Arts (BA) in Marketing from 2011 to 2015. Her education provided her with a solid foundation in marketing principles, which she applies in her current role to assist clients in developing effective marketing strategies. Laura's academic background complements her professional experience, enhancing her ability to guide clients in their marketing efforts.
Early Career and Roles in Public Relations
Before her tenure at Leadpages, Laura Olson gained valuable experience in various roles. She worked as a Public Relations Assistant at Concordia University, St. Paul from 2014 to 2015, where she contributed to communication efforts. Additionally, she held positions as an IT Help Desk Support Assistant and Office Assistant at the same university. These roles helped her develop strong organizational and communication skills, which have been beneficial in her subsequent positions.
Skills and Professional Attributes
Laura Olson is recognized for her strong skills in client relations, communication, and organization. She values collaboration and is known for her assertive and energetic approach in fast-paced environments. Her ability to cut through noise and provide invaluable guidance to clients has been a significant asset throughout her career. These skills enable her to effectively support clients and contribute to their success.