Micah Zontelli
About Micah Zontelli
Micah Zontelli is an Implementation Specialist based in Minneapolis, Minnesota, with extensive experience in customer service and eCRM solutions. He has worked at various companies, including Drip and Leadpages, and has a background in graphic art and design.
Work at Leadpages
Micah Zontelli has been employed at Leadpages since 2014, serving as an Implementation Specialist. In this role, he is responsible for assisting clients in the successful implementation of Leadpages' services and products. His experience in this position spans 10 years, during which he has developed expertise in customer support and solution implementation.
Current Role at Drip
Since 2016, Micah Zontelli has worked at Drip as an Ecrm Solutions Consultant and Implementation Specialist. His responsibilities include providing solutions for email marketing and customer relationship management. Over the course of 8 years in this role, he has contributed to enhancing client engagement strategies.
Previous Experience in Customer Service
Micah Zontelli began his career in customer service at Sleep Number By Select Comfort in 2014, where he worked as a Customer Service Representative for 5 months. Prior to that, he held a position in logistics at Target for 1 month in 2012. Additionally, he worked at Apac Customer Services as a Real Time Administrator from 2012 to 2014, gaining valuable experience in customer interactions and service management.
Education and Training
Micah Zontelli completed his secondary education at Centennial High School in Blaine, Minnesota. He furthered his education at Century College, where he studied Graphic Art and Design. This educational background has contributed to his skill set in both creative and technical aspects of his roles.