Roman Dolya
About Roman Dolya
Roman Dolya is a Customer Service Specialist at LeadsBridge, where he has worked since 2019. He has a diverse background in customer service, writing, and education, holding a Master's degree in Business Administration from European University in Kiev.
Current Role at LeadsBridge
Roman Dolya has been working at LeadsBridge as a Customer Service Specialist since 2019. In this role, he focuses on enhancing customer satisfaction and resolving issues efficiently. He collaborates with Solution Engineers and the Customer Success team to improve customer issue resolution processes. His contributions have led to the enhancement of knowledge delivery within the organization through the sharing of innovative ideas.
Previous Experience at LCC International University
Prior to his current position, Roman Dolya worked at LCC International University as a Residence Assistant from 2009 to 2012. During this three-year tenure, he was responsible for supporting students in their residential life, ensuring a positive living environment in Sister Bay, Wisconsin.
Experience at 4writers Research Group
Roman Dolya served as a Writer/Editor at 4writers Research Group from 2012 to 2019. Over the course of seven years, he contributed to various writing and editing projects, enhancing the quality of content produced by the organization.
Educational Background in Business Administration
Roman Dolya studied Business Administration and Management at LCC International University, where he earned his Bachelor's degree from 2008 to 2012. He furthered his education at European University in Kiev, achieving a Master's degree in Business Administration and Management from 2014 to 2015.
Mechanical Engineering Studies
Before pursuing his degrees in Business Administration, Roman Dolya studied Mechanical Engineering at the National University of Water Management and Natural Resources Use in Rivne, Ukraine. He completed one year of studies from 2007 to 2008.