Serena Fioravanti
About Serena Fioravanti
Serena Fioravanti is a Customer Service Team Leader at Leadsbridge, where she has worked since 2018. She previously held roles as a Customer Service Agent and Customer Service Specialist at the same company, and she studied at Università Degli Studi Del Piemonte Orientale from 2012 to 2016.
Current Role at LeadsBridge
Serena Fioravanti currently serves as the Customer Service Team Leader at LeadsBridge. She has held this position since 2018, contributing to the company's customer support operations for six years. Based in Miami, Florida, she oversees a team dedicated to enhancing customer satisfaction and ensuring efficient service delivery.
Previous Experience at LeadsBridge
Prior to her current role, Serena Fioravanti worked at LeadsBridge in various capacities. She began as a Customer Service Agent in 2017, where she served for seven months. Following this, she transitioned to the role of Customer Service Specialist in 2018, holding that position for nine months. Her experience in these roles provided her with a solid foundation in customer service operations.
Education at Università Degli Studi Del Piemonte Orientale
Serena Fioravanti studied at Università Degli Studi Del Piemonte Orientale from 2012 to 2016. Her four years of education at this institution equipped her with knowledge and skills relevant to her career in customer service.