Benjamin Ferling
About Benjamin Ferling
Benjamin Ferling is a Social Media Specialist at Leaf Home, where he has worked since 2020. He has a background in communication studies and has held various roles in social media and customer engagement across multiple organizations.
Work at Leaf Home
Benjamin Ferling has been employed as a Social Media Specialist at Leaf Home since 2020. In this role, he conducts market research to inform advertising strategies and enhance customer engagement. He is involved in brand development and innovation as part of the social media strategy. Ferling oversees inbound messages related to Leaf Home's products and services across various social media platforms. He utilizes Sprinklr CXM to manage and analyze social media interactions and campaigns, contributing to the overall effectiveness of the company's online presence.
Previous Experience
Before joining Leaf Home, Benjamin Ferling worked in several roles that contributed to his expertise in social media. He served as a Social Media Strategist at Unified Premier for one year, where he developed strategies to enhance online engagement. Additionally, he worked as a Social Media Coordinator at The College of Wooster for five months in 2018. His experience also includes a position as an Admissions Tour Guide at The College of Wooster from 2017 to 2020, where he engaged with prospective students. Furthermore, he completed a three-month internship as a Social Responsibility Intern at Medical Mutual in 2019.
Education and Expertise
Benjamin Ferling earned a Bachelor of Arts degree in Communication Studies with a minor in Political Science from The College of Wooster, completing his studies from 2016 to 2020. His educational background includes a focus on communication ethics and research, which enhances his contributions to corporate communications at Leaf Home. Prior to his college education, he graduated from Medina Senior High School, achieving a High School Diploma from 2012 to 2016.
Skills and Contributions
Benjamin Ferling possesses skills in photography, which play a significant role in content creation for social media platforms. His expertise in communication ethics and research informs his approach to corporate communications. At Leaf Home, he actively engages in brand development and innovation, ensuring that the company's social media strategies align with its overall marketing goals. His ability to manage and analyze social media interactions using Sprinklr CXM further enhances his contributions to the company's online engagement efforts.