Aaron Jackson
About Aaron Jackson
Aaron Jackson is an On-Site Technician at Leapfrog Services in Atlanta, Georgia, with extensive experience in IT support and client communication. He has a Bachelor's degree in History from Berry College and has worked in various technical roles since 2010.
Work at Leapfrog Services
Aaron Jackson has been employed at Leapfrog Services as an On-site Technician since 2016. In this role, he is responsible for providing technical support and ensuring the efficient operation of IT systems for clients. His duties include deploying equipment for new hires and managing office relocations within client office spaces. Aaron acts as a liaison between clients and support desk personnel, facilitating effective communication and problem resolution.
Previous Experience in IT Support
Before joining Leapfrog Services, Aaron Jackson held several positions in IT support. He worked as a PC Support Student Supervisor at Berry College from 2013 to 2014, where he supervised student technicians. He also served as a Student Technician at Berry College Student Enterprises from 2010 to 2013. His experience includes a role as an IT Support Technician at Eagle Corp from 2014 to 2016 and a temporary position as an IT Specialist at the University of Virginia School of Law in 2016.
Education and Expertise
Aaron Jackson studied History at Berry College, where he earned a Bachelor of Arts degree from 2010 to 2014. He also attended Annapolis Senior High and graduated in 2010. Since 2014, he has been studying at Piedmont Virginia Community College. Aaron possesses hands-on experience with imaging software and the Microsoft Deployment Toolkit, along with a comprehensive understanding of Windows Operating Systems, from XP to Windows 10.
Technical Skills and Responsibilities
Aaron Jackson has developed a strong skill set in IT support, particularly in documenting client processes to ensure that support desk personnel have up-to-date information. He has expertise in deploying equipment for new hires and managing office moves, which enhances operational efficiency for clients. His role requires effective communication skills to act as a liaison between clients and support teams.