Cj Rider
About Cj Rider
Cj Rider is an Escalations Engineer with over a decade of experience at Leapfrog Services. He studied IT at Gwinnett Technical College and has held various roles in technical support and analysis throughout his career.
Work at Leapfrog Services
Cj Rider has been employed at Leapfrog Services as an Escalations Engineer since 2012. In this role, Rider addresses complex technical issues and ensures timely resolution for clients. The position requires a strong understanding of IT systems and effective communication skills to manage escalated support cases.
Education and Expertise
Cj Rider studied at Gwinnett Technical College from 2002 to 2006, where he earned a Networking Specialist certification. This education provided foundational knowledge in IT and networking. Additionally, Rider completed his Tech Prep Diploma at Winder Barrow High School from 1997 to 2001, which further prepared him for a career in technology.
Previous Work Experience
Prior to his current role, Cj Rider worked at Best Buy as a Geek Squad CIA from 2010 to 2012. In this position, he provided technical support and assistance to customers. Before that, he served as a Support Analyst at Sage from 2008 to 2009, where he handled customer inquiries and technical issues.
Career Timeline
Cj Rider's career in the IT field spans several years. He began his professional journey at Sage in 2008, followed by a position at Best Buy in 2010. Since 2012, he has been with Leapfrog Services, accumulating over a decade of experience in technical support and escalation management.