Kirby Hodge
About Kirby Hodge
Kirby Hodge is a Systems Management Analyst with eight years of experience at Leapfrog IT Services, where he manages and maintains client systems. He holds a Bachelor of Business Administration in Computer and Information Systems Security from Georgia State University.
Work at Leapfrog IT Services
Kirby Hodge has been employed at Leapfrog IT Services since 2016 as a Systems Management Analyst. In this role, he transitioned from the support call center to Network Operations. His responsibilities include managing and maintaining client systems and machines. Hodge utilizes Kaseya remote management software to support over 50 clients, ensuring effective network operations. Initially, he provided support in areas such as Active Directory management, hardware issues, and network connectivity during his first two months at the company.
Education and Expertise
Kirby Hodge studied at Georgia State University, where he earned a Bachelor of Business Administration (BBA) with a focus on Computer and Information Systems Security/Information Assurance. This educational background has equipped him with the necessary skills and knowledge to excel in his role as a Systems Management Analyst. His expertise includes systems management, network operations, and remote management software.
Background
Before joining Leapfrog IT Services, Kirby Hodge gained experience in various roles. He worked as a SharePoint Co-Op at Georgia-Pacific LLC for four months in 2016. Additionally, he served as an IT Intern at SweetWater Brewing Company for seven months in the same year. Hodge also worked as a Shift Manager at Yoforia from 2014 to 2016 and as a Cashier at JCPenney from 2010 to 2011.
Professional Experience
Kirby Hodge has accumulated diverse professional experience prior to his current position. His role as a SharePoint Co-Op at Georgia-Pacific LLC provided him with insights into corporate IT operations. At SweetWater Brewing Company, he enhanced his IT skills as an intern. His earlier experience as a Shift Manager at Yoforia and a Cashier at JCPenney contributed to his customer service and management capabilities, which are valuable in his current analytical role.