Niall Mc Kenna
About Niall Mc Kenna
Niall Mc Kenna is an experienced Account Manager currently working at Learning Pool in Derry, Northern Ireland. He has over a decade of expertise in employee relations, recruitment, and learning and development across various industries, having held multiple roles in organizations such as AIB, Citi, and Capita.
Current Role at Learning Pool
Niall Mc Kenna currently serves as an Account Manager at Learning Pool, a position he has held since 2021. In this role, he is responsible for managing client accounts and ensuring that company targets are consistently met or exceeded. His experience in this position builds on his previous role as a Learning Consultant at Learning Pool, where he worked from 2018 to 2021.
Previous Experience in Customer Service and HR
Niall Mc Kenna has a diverse background in customer service and human resources. He worked as a Customer Service Advisor at Danske Bank and AIB, gaining valuable experience in client relations from 2005 to 2008. Additionally, he served as an HR Assistant at Inspire and as an HR Administrator at Capita from 2008 to 2015, where he developed skills in employee relations and recruitment.
Leadership Development at Citi
At Citi, Niall Mc Kenna held multiple roles, including EMEA Leadership Programme Manager and EMEA Learning Coordinator for Leadership Development. His tenure at Citi lasted from 2015 to 2018, during which he contributed to leadership training initiatives and supported the development of emerging leaders within the organization.
Education and Professional Development
Niall Mc Kenna studied Human Resources Management at Belfast Metropolitan College from 2014 to 2016, where he gained foundational knowledge in personnel administration. He also completed his A-levels and GCSEs at St Ciaran's College, Ballygawley, between 1995 and 2002, which provided him with a solid educational background.
Networking and Professional Engagement
Niall Mc Kenna actively participates in seminars, conferences, and events to enhance his professional network. His commitment to continuous learning and engagement within his industry reflects his passion for supporting the growth and development of individuals, teams, and organizations.