Selma Abdalla
About Selma Abdalla
Selma Abdalla is a System Administrator with extensive experience in Salesforce administration. She currently works at Learning Pool and has previously held positions at Advanced and IT Is Fantastic, focusing on data management and training.
Work at Advanced
Selma Abdalla has been employed at Advanced as a Senior Salesforce Administrator since 2021. In this role, she focuses on customizing Salesforce.com to support various business functions. Her responsibilities include managing roles, profiles, and security rules to enhance system efficiency. She also leads requirement and design sessions with business partners to ensure effective Salesforce implementation.
Previous Experience at IT Is Fantastic
Prior to her current position, Selma Abdalla worked at IT Is Fantastic as a Salesforce Administrator from 2018 to 2021. During her time in the United States, she gained experience in Salesforce administration and contributed to the customization of the platform to meet organizational needs.
Current Role at Learning Pool
Since 2022, Selma Abdalla has been serving as a System Administrator at Learning Pool in the United Kingdom. In this capacity, she specializes in data management tasks, including import, update, export, and deletion. She also educates team members on best practices for data quality enrichment and creates workflows to automate processes.
Education and Expertise
Selma Abdalla studied at Kingston University from 2005 to 2008, where she earned a Bachelor's degree in Business/Commerce. This educational background supports her expertise in Salesforce administration and data management, allowing her to effectively contribute to her roles in various organizations.
Training and Development Skills
Selma Abdalla conducts virtual training sessions using GoToMeeting for various roles, including VPs, sales representatives, and marketing consultants. She develops comprehensive dashboards and reports tailored for both management and individual team functions, enhancing the overall effectiveness of her teams.