Alexander Williams
About Alexander Williams
Alexander Williams is a Customer Support Specialist with nearly a decade of experience in customer relations. He holds a Bachelor's Degree in International/Global Studies from the University of Adelaide and currently works at Learning Technologies Group plc in Adelaide, South Australia.
Current Role at Learning Technologies Group plc
Alexander Williams serves as a Customer Support Specialist at Learning Technologies Group plc, a position he has held since 2021. Based in Adelaide, South Australia, he utilizes his extensive experience in customer relations to assist clients effectively. His role involves addressing customer inquiries and ensuring a high level of service, contributing to the overall success of the organization.
Previous Experience at Blackboard
Prior to his current role, Alexander worked at Blackboard as a Client Support Representative I from 2012 to 2018. During his six years in this position, he developed skills in customer support and problem-solving, enhancing his ability to manage client relationships. His experience at Blackboard laid a strong foundation for his career in customer relations.
Educational Background
Alexander studied at the University of Adelaide, where he pursued a Bachelor's Degree in International/Global Studies from 2010 to 2020. He is currently furthering his education by pursuing a Bachelor's Degree in International Studies with a focus on Politics and Human/Social Development. His academic background supports his professional endeavors in customer support and international relations.
Experience in Customer Relations
With nearly a decade of experience in the customer relations sector, Alexander has worked across various roles and mediums. His previous positions include working as an Educator at Camp Australia for four months in 2019 and as a Service Deli Assistant at Coles from 2009 to 2013. This diverse experience has equipped him with a strong understanding of customer needs and effective communication strategies.
High School Education
Alexander completed his high school education at Modbury High School, where he earned his High School Diploma from 2004 to 2008. This foundational education contributed to his later academic and professional achievements.