Barry Matthias
About Barry Matthias
Barry Matthias is a Senior Technical Support Engineer at Learning Technologies Group plc in the United Kingdom, with a background in technical support and application support spanning over a decade.
Current Role at Learning Technologies Group plc
Barry Matthias serves as a Senior Technical Support Engineer at Learning Technologies Group plc. He has held this position since 2020, contributing to the company's technical support operations in the United Kingdom. His role involves providing technical assistance and solutions to clients, ensuring the smooth functioning of the company's educational technology products.
Previous Experience at Blackboard
Prior to his current role, Barry Matthias worked at Blackboard as an Application Support Specialist from 2015 to 2020. During his five years at Blackboard, he was responsible for supporting application users and resolving technical issues, which enhanced his expertise in technical support and customer service within the educational technology sector.
Experience at Pearson in Practice
Barry Matthias was employed at Pearson in Practice as a Programme Assessor from 2010 to 2014. Over this four-year period, he assessed educational programs and provided feedback to improve learning outcomes. His role involved working closely with learners and educators to ensure program quality and compliance with educational standards.
Technical Support Background
Before joining Blackboard, Barry Matthias worked at Remote Learner as a Technical Support Specialist from 2013 to 2015. In this position, he provided technical support to clients, assisting them with various issues related to online learning platforms. This role further developed his skills in troubleshooting and customer support.
Educational Background
Barry Matthias studied at Jewel & Esk Valley College, where he achieved an HND in Computing. His education provided him with a strong foundation in computing principles and technical skills. He also attended Dunbar Grammar School, where he completed his secondary education.