Nick Ridpath
About Nick Ridpath
Nick Ridpath is an IT Applications Specialist based in Brighton, England, with over five years of experience in his current role. He has a background in system engineering and has successfully implemented various IT solutions, including transitioning teams to Jira and Confluence.
Work at Learning Technologies Group plc
Nick Ridpath has served as an IT Applications Specialist at Learning Technologies Group plc since 2019. In this role, he has engaged with various business teams to facilitate their transition to Jira and Confluence, which has resulted in cost savings for the organization. He has also been instrumental in overhauling Atlassian tools to accommodate a user base of 1,400 across multiple companies. Additionally, he has created and managed central teams and service desks within Jira Service Management.
Previous Experience in IT
Prior to his current position, Nick Ridpath worked as a System Engineer in two different roles. He was a System Engineer from 2015 to 2019, and before that, he held a similar position from 2014 to 2015. During his tenure as a System Engineer, he implemented company-wide Data Loss Prevention (DLP) for Google Drive and was involved in migrating the IT Service Desk from Samanage to Jira Service Management. He also contributed to the migration of mail from Exchange to Google Workspace during company acquisitions.
Early Career and Education
Nick Ridpath began his career as a General Assistant from 2008 to 2010 and later served as a Duty Manager from 2010 to 2014, both in Hove, England. He completed his education at Falmer High School from 2003 to 2008. Following high school, he studied at City College Brighton and Hove, where he achieved Level 2 in IT Modern Technologies.
Certifications and Skills
Nick Ridpath is a certified Bettercloud Admin, responsible for managing Bettercloud and various other SaaS applications. He has trained a U.S. team member to ensure adequate support across different time zones. His expertise includes managing IT applications and implementing solutions that enhance operational efficiency.