Megan Hooper
About Megan Hooper
Megan Hooper is a Customer Success Manager at Leasecake, where she focuses on enhancing customer satisfaction and building relationships. She has a background in music therapy and has previously held roles in the food service and pool industries.
Work at Leasecake
Megan Hooper serves as a Customer Success Manager at Leasecake, a position she has held since 2022. In this role, she focuses on enhancing customer satisfaction and cultivating relationships with clients. Her responsibilities include collaborating with Commercial Real Estate clients to establish preventative processes for efficient portfolio management. Megan aligns her work with the company's values, emphasizing empathy, integrity, and resilience.
Previous Experience
Before joining Leasecake, Megan held various positions that contributed to her professional development. She worked as Head Server at Johnny's Pizza Franchise Systems Inc. in Athens, Georgia, from 2018 to 2019. Prior to that, she served as a Lifeguard at Sweetwater Pools in Carrollton, Georgia, from 2012 to 2014. Additionally, she worked as a Music Therapist at Perfect Harmony Health in Roswell, Georgia, from 2021 to 2022, utilizing her skills in music therapy to support clients.
Education and Expertise
Megan Hooper has a diverse educational background. She studied Music Therapy at The University of Georgia, where she earned a Bachelor of Music from 2016 to 2022. Additionally, she attended the University of West Georgia, achieving a Bachelor of Business Administration (BBA) with a focus on Music Teacher Education from 2014 to 2018. Her education equips her with unique skills that she applies in her current role in the SaaS industry.
Core Values
In her professional endeavors, Megan values empathy, integrity, and resilience. These core values guide her interactions with clients and colleagues, ensuring that she contributes positively to her work environment. Her commitment to these principles aligns with the values of her current employer, Leasecake, and plays a significant role in her approach to customer success.