Ross Shaw
About Ross Shaw
Ross Shaw is a Full Stack Web Application Engineer currently working at Leasecake in Orlando, Florida. He has a diverse background in finance, customer service, and acting, and holds degrees in Computer Science and Business Administration.
Work at Leasecake
Ross Shaw has been employed at Leasecake as a Full Stack Web Application Engineer since 2020. In this role, he has contributed to the development of web applications, focusing on enhancing user experience and functionality. His work includes spearheading the integration of ChatGPT's API to create a chatbot feature that enables users to interact with lease information. This initiative demonstrates his commitment to leveraging technology to improve customer engagement and streamline processes.
Previous Experience at Cinemark
Ross Shaw has held multiple roles at Cinemark. He worked as a Finance Manager for one year at Cinemark Century Rio 24 from 2013 to 2014, where he coordinated financial operations. Prior to that, he served as a Box Office Attendant for two months in 2013 at the same location. His experiences at Cinemark provided him with insights into both financial management and customer service in the entertainment industry.
Experience at Wizards of the Coast
In 2018, Ross Shaw worked as a Customer Service Representative at Wizards of the Coast for nine months in Renton. This role involved assisting customers and addressing inquiries related to the company's products, contributing to his skills in customer relations and support.
Education and Expertise
Ross Shaw studied Computer Science at Oregon State University, where he earned a Bachelor of Science degree from 2018 to 2019. He also holds a Bachelor of Business Administration from the UNM Anderson School of Management, which he completed from 2009 to 2012. His educational background combines technical expertise with business acumen, equipping him for roles in both engineering and management.
Acting Career and Self-Employment
Before transitioning into technology, Ross Shaw was self-employed as an actor from 2012 to 2017. He worked in Albuquerque, New Mexico, and Los Angeles, California, gaining experience in performance and creative expression. This background in the arts complements his technical skills, showcasing his versatility in both creative and analytical fields.