Adriana Stoian Incrosnatu
About Adriana Stoian Incrosnatu
Adriana Stoian Incrosnatu is a Trainee SAP Functional Application Manager at Leaseweb, where she has worked since 2017. She has a background in customer service and sales, with previous roles at Steve Madden and Mica Beauty, and holds a Bachelor's degree in Public Relations from the University of Bucharest.
Work at Leaseweb
Adriana Stoian Incrosnatu has been employed at Leaseweb since 2017, currently holding the position of Trainee SAP Functional Application Manager - S2R + C4C. In this role, she performs various tasks including testing within SAP streams, handling documentation for release notes, and managing Jira tickets to support business operations. Adriana also assists with key user training and ensures that documentation remains current. She is responsible for processing and documenting changes while sharing knowledge with key users. Additionally, she maintains processes for incident, problem, and change management within her team.
Previous Experience at Steve Madden
Before joining Leaseweb, Adriana worked at Steve Madden as a Customer Service Supervisor from 2011 to 2017 in Bucharest, Romania. During her six-year tenure, she developed skills in customer service management and team leadership. Her experience in this role contributed to her understanding of customer relations and operational processes.
Experience at Mica Beauty
Adriana briefly worked at Mica Beauty as a Sales Associate in 2017 for one month in the Amsterdam Area, Netherlands. This role provided her with additional experience in sales and customer interaction, further enhancing her skill set in the retail environment.
Education and Expertise
Adriana holds a Bachelor's degree in Public Relations, Advertising, and Applied Communication from the University of Bucharest, where she studied from 2008 to 2011. Prior to her university education, she completed her high school education at ‘Ion Barbu’ Theoretical High School, focusing on English Bilingual Mathematics - Informatics from 2004 to 2008. Her educational background has equipped her with strong communication and analytical skills, which are essential in her current role.
Technical Skills and Responsibilities
In her current position, Adriana performs troubleshooting of issues and bugs to ensure that SAP systems remain operational. She assists with testing within SAP streams and handles documentation related to release notes. Her responsibilities also include maintaining up-to-date documentation and processing changes within the SAP environment, which supports the overall functionality and efficiency of the systems used by her team.