Demet Sır (She/Her)
About Demet Sır (She/Her)
Demet Sır is a Cx/Qa Analyst currently working at Leaseweb in Haarlem, Netherlands. She has a diverse background in quality assurance and project management, with previous roles at Netflix and various organizations in the Netherlands and the UK.
Current Role at Leaseweb
Demet Sır serves as a CX/QA Analyst at Leaseweb, a position she has held since 2022. Based in Haarlem, North Holland, Netherlands, she focuses on enhancing customer experience and quality assurance processes within the organization. Her role involves analyzing customer feedback and implementing strategies to improve service delivery.
Previous Experience at Netflix
Demet Sır worked at Netflix from 2019 to 2022, where she held multiple roles. Initially, she served as a Quality Assurance Analyst in Customer Experience for three years in Amsterdam. In 2022, she transitioned to the role of Intraday Analyst in Customer Experience, where she worked for eight months. Her experience at Netflix contributed to her expertise in customer experience management.
Educational Background
Demet Sır has a strong academic background. She studied at The London School of Economics and Political Science (LSE), earning a Master of Science (M.Sc.) in Gender Research from 2016 to 2017. Additionally, she is currently pursuing studies in European Studies and Communication Management at De Haagse Hogeschool / The Hague University of Applied Sciences, a program she began in 2015. Earlier, she completed her Bachelor's degree in Political Science and International Relations at Orta Doğu Teknik Üniversitesi / Middle East Technical University, where she also obtained a Minor in Psychology.
Project Management and Research Roles
Demet Sır has held various positions in project management and research. She worked as an Assistant Project Manager at Stichting Unity In Diversity (UID) for one year in The Hague Area from 2019 to 2020. Prior to that, she served as an Event Officer at the Centre for Policy and Research on Turkey in London for 11 months in 2016-2017. Additionally, she worked as a Market Researcher at ADHOC Research & Consultancy in Istanbul for four months in 2018.
Internship Experience
Demet Sır gained valuable experience as a Research Intern at the Ministry of Foreign Affairs in Turkey for one month in 2014. This role provided her with insights into governmental operations and research methodologies, contributing to her professional development in the field.