Denis Majkic
About Denis Majkic
Denis Majkic serves as the Team Leader for Customer Care at Leaseweb in Amsterdam, Netherlands, a position he has held since 2021. He has a background in customer support and sales, with previous roles at viagogo and Sport Vision, and holds a Bachelor's degree in Economics from the University of Banjaluka.
Work at Leaseweb
Denis Majkic has been employed at Leaseweb since 2020. He began his tenure as a Customer Care Specialist, where he worked for one year before advancing to the position of Team Leader Customer Care in 2021. In this role, he has been responsible for overseeing customer care operations in Amsterdam, North Holland, Netherlands. His experience in customer support has contributed to the development of effective strategies to enhance customer satisfaction.
Previous Employment Experience
Before joining Leaseweb, Denis Majkic worked at viagogo as a Senior Sales Support Specialist from 2018 to 2019 in County Limerick, Ireland. His role involved providing sales support and enhancing customer experiences. Prior to that, he served as an Assistant Regional Manager at Sport Vision from 2016 to 2017 in Banja Luka, Bosnia and Herzegovina. He also held the position of Sales Representative at Sport Vision from 2014 to 2016, where he gained foundational experience in sales and customer interaction.
Education and Expertise
Denis Majkic earned a Bachelor's degree in Economics from the University of Banjaluka, completing his studies from 2009 to 2014. This educational background has provided him with a solid foundation in economic principles, which he applies in his professional roles, particularly in customer care and sales support.
Career Progression
Denis Majkic's career has shown a clear progression in customer care and sales roles. Starting as a Sales Representative at Sport Vision, he quickly advanced to an Assistant Regional Manager position. His transition to viagogo as a Senior Sales Support Specialist further developed his skills before he took on a customer care role at Leaseweb. His ability to adapt and grow within the customer service sector is evident in his current leadership position.