Jeffrey Van Nieuwkoop
About Jeffrey Van Nieuwkoop
Jeffrey Van Nieuwkoop is a Support Engineer with extensive experience in IT support roles. He has worked at Leaseweb since 2014 and previously held positions at Dell, TMF Group, and CSC.
Current Role at Leaseweb
Jeffrey Van Nieuwkoop has been employed at Leaseweb as a Support Engineer since 2014. In this role, he is responsible for providing technical support and assistance to clients, ensuring optimal performance of their services. His tenure at Leaseweb spans over ten years, during which he has developed expertise in troubleshooting and resolving complex technical issues.
Previous Experience at Dell
Prior to his current position, Jeffrey worked at Dell from 2009 to 2011 as a Service and Escalation Employee. In this role, he was involved in managing customer service issues and escalations, contributing to the resolution of technical problems and enhancing customer satisfaction.
IT Infrastructure Support at TMF Group
Jeffrey served as IT Infrastructure Support at TMF Group from 2011 to 2014. His responsibilities included maintaining and supporting IT infrastructure systems, ensuring their reliability and performance. This role provided him with valuable experience in IT operations and support.
Early Career at CSC
In 2008, Jeffrey worked at CSC as a Service Desk Support for both 1st and 2nd line support for a period of three months. This early role introduced him to the fundamentals of customer support and technical assistance, laying the groundwork for his future career in IT support.
Educational Background
Jeffrey studied at Trinitas College Johannes Bosco from 2002 to 2006, completing a four-year program. He furthered his education at Nova College from 2006 to 2008, where he studied for an additional two years. His educational background has equipped him with foundational knowledge in technology and support services.