Mauro Luna
About Mauro Luna
Mauro Luna is a Technical Support Engineer Level 2 currently employed at Leaseweb in Miami, Florida. He has over a decade of experience in technical roles, having previously worked as a Datacenter Administrator at Aptum and a Data Center Technician at Vault Networks.
Current Role at Leaseweb
Mauro Luna currently serves as a Technical Support Engineer Level 2 at Leaseweb, a position he has held since 2021. His role involves providing advanced technical support and troubleshooting for clients, ensuring optimal performance of their services. Based in Miami, Florida, he utilizes his expertise to address complex technical issues and enhance customer satisfaction.
Previous Experience at Aptum
Before joining Leaseweb, Mauro Luna worked at Aptum as a Datacenter Administrator from 2016 to 2021. During his five years in this role, he was responsible for managing data center operations, ensuring system reliability, and maintaining infrastructure performance. His experience at Aptum contributed to his technical proficiency in data center management.
Experience at Vault Networks
Mauro Luna was employed at Vault Networks as a Data Center Technician from 2014 to 2016. In this role, he worked in Miami, Florida, where he focused on maintaining data center equipment and supporting operational tasks. His two years of experience at Vault Networks provided him with foundational skills in data center operations.
Background in System Administration
From 2010 to 2014, Mauro Luna worked as a System Administrator at WESOLOSKI CARLSON, P.A. in Miami, Florida. His four years in this position involved managing IT systems and providing technical support to ensure the smooth operation of the organization's technology infrastructure. This experience laid the groundwork for his subsequent roles in data center and technical support.
Education in Computer Science
Mauro Luna studied at Miami Dade College, where he pursued a degree in Computer Science. He achieved an Associate of Arts (AA) degree, which equipped him with essential knowledge and skills in computing and technology. This educational background has been instrumental in his career in technical support and data center management.