Oskar Van Langelaar
About Oskar Van Langelaar
Oskar Van Langelaar is a Support Manager with extensive experience in technical support and team leadership. He has worked at Leaseweb in various roles since 2011 and focuses on developing team members while ensuring high service standards.
Current Role as Support Manager
Oskar Van Langelaar currently holds the position of Support Manager at Leaseweb in the Phoenix, Arizona Area. He has been in this role since 2018, focusing on developing and mentoring team members to enhance their skills and performance. His responsibilities include monitoring client communication to ensure adherence to high service standards. Oskar's leadership approach emphasizes continuous improvement within the support team.
Previous Experience at Leaseweb
Oskar Van Langelaar has extensive experience at Leaseweb, where he has held multiple roles. He served as Support Shift Leader from 2014 to 2016 in the Haarlem Area, Netherlands, and as Operations Implementation Manager for four months in 2016 in Phoenix, Arizona. Additionally, he worked as Team Lead Technical Support from 2016 to 2017 and as Senior Operations Engineer for eight months in 2013, both in Phoenix. His earlier role included serving as a Technical Support Engineer from 2011 to 2013 in the Haarlem Area.
Experience at ANWB
Oskar Van Langelaar worked at ANWB as a Migration Specialist for four months in 2010. This role contributed to his foundational experience in technical support and operations, enhancing his skills in managing client needs and technical migrations.
Focus on Team Development
Oskar Van Langelaar emphasizes the importance of developing, coaching, and mentoring team members. His approach aims to help individuals reach their full potential within the support team. He actively analyzes team performance and implements quality improvements by enhancing procedures in collaboration with line management.
Analytical Skills and Continuous Improvement
Oskar Van Langelaar utilizes analytical skills to manage the SWOT analysis and performance metrics of the support team. His focus on continuous improvement drives the team's effectiveness and service quality, ensuring that client communication is accurate and timely.