Jean Francois Landry. Itil
About Jean Francois Landry. Itil
Jean Francois Landry is a Technical Support Agent with extensive experience in IT support and public speaking. He has worked at the Department of National Defence and LeddarTech, and holds an AEC in Information Technology from Collège CDI.
Work at LeddarTech
Jean Francois Landry has been employed at LeddarTech since 2016, serving as a Technical Support Agent. His role involves providing assistance and solutions related to Lidar sensor technology. With over eight years of experience at the company, he has developed a strong understanding of the technical aspects of Lidar systems, contributing to the support and satisfaction of clients in this specialized field.
Current Role at Department of National Defence
Since 2017, Jean Francois Landry has worked as an IT Support Technician at the Department of National Defence, stationed at CFB Valcartier. In this position, he provides technical support to ensure the smooth operation of IT systems. His experience in this role complements his technical expertise and enhances his ability to address various IT challenges effectively.
Education and Expertise
Jean Francois Landry studied at Collège CDI, where he pursued a program in Information Technology and achieved an Attestation of College Studies (AEC) from 2014 to 2016. His education has equipped him with foundational knowledge in IT, which he applies in his current roles. Additionally, he possesses strong skills in Microsoft Excel and Microsoft Word, which aid in enhancing productivity in technical support tasks.
Previous Experience at TechnoConseil
Before joining LeddarTech, Jean Francois Landry worked at TechnoConseil as a Conseiller from 2015 to 2016. His tenure lasted eight months, during which he gained valuable experience in providing technical advice and support. This role contributed to his development in the IT support field and prepared him for subsequent positions.
Background in Electrical and Electronic Manufacturing
Jean Francois Landry has a background in the electrical and electronic manufacturing industry. This experience provides him with a unique perspective in his IT support roles, allowing him to understand the technical requirements and challenges faced by clients in related fields. His diverse background enhances his ability to deliver effective solutions in technical support.