Aaron Phipps
About Aaron Phipps
Aaron Phipps is a Customer Service Team Manager currently employed at Legal & General since 2020. He has extensive experience in management and customer service, having held various roles in hospitality and sales across several companies in the United Kingdom.
Current Role at Legal & General
Aaron Phipps serves as the Customer Service Team Manager at Legal & General, a position he has held since 2020. In this role, he is responsible for overseeing customer service operations, ensuring high-quality support for clients, and managing team performance. His experience in customer service management contributes to the effectiveness of the team in meeting organizational goals.
Previous Experience in Customer Service and Management
Prior to his current position, Aaron Phipps accumulated extensive experience in customer service and management roles. He worked at Fairlawns Hotel & Spa, where he served as Assistant Manager and Duty Manager from 2010 to 2014. He also held various positions at The Sigma Financial Group, including Telesales Agent and Sales Team Manager, from 2017 to 2020. His diverse background in customer-facing roles has equipped him with valuable skills in team leadership and client relations.
Career Path in the Hospitality and Financial Sectors
Aaron Phipps began his career in the hospitality sector, working at Fairlawns Hotel & Spa for seven years in various capacities, including Trainee Manager and Assistant Banqueting Manager. He transitioned to the financial sector, where he worked at The Sigma Financial Group and Credere Resourcing Limited, focusing on sales and account management. This blend of experience in hospitality and finance has provided him with a unique perspective on customer service.
Educational Background in Hospitality and Tourism Management
Aaron Phipps studied at University College Birmingham, where he earned a Bachelor of Arts (B.A.) degree in Hospitality and Tourism Management from 2008 to 2010. This educational foundation has been instrumental in shaping his career in customer service and management, particularly in the hospitality industry.
Work History Overview
Aaron Phipps has a diverse work history that spans multiple industries. His roles include Assistant Manager at Fairlawns Hotel & Spa, Internal International Account Manager at Staples Business Advantage, and Account Manager at Credere Resourcing Limited. He has also worked as a Sales Team Manager and Telesales Agent at The Sigma Financial Group. This varied experience highlights his adaptability and proficiency in different business environments.