Abi Kirkpatrick
About Abi Kirkpatrick
Abi Kirkpatrick is a Claims Assessor with extensive experience in the insurance sector, currently employed at Legal & General since 2021. She has held various roles in companies such as Friends Life UK, Aviva, and Capita, accumulating over 15 years of experience in claims assessment and customer service.
Current Role at Legal & General
Abi Kirkpatrick has been employed as a Claims Assessor at Legal & General since 2021. In this role, she is responsible for evaluating and processing claims, ensuring that all necessary documentation is reviewed and assessed accurately. Her position is based in Hove, England, where she contributes to the company's commitment to providing efficient claims management.
Previous Experience in Claims Assessment
Prior to her current role, Abi Kirkpatrick accumulated extensive experience in claims assessment. She worked at Friends Life UK as a Claims Assessor from 2005 to 2012, and again from 2014 to 2016. During these periods, she developed her skills in claims evaluation and customer service. Additionally, she served as a Senior Claims Assessor at Aviva from 2016 to 2018, further enhancing her expertise in the field.
Background in Customer Service and Administration
Abi Kirkpatrick began her career in customer service, working as a Customer Service Representative at Friends Life UK from 2002 to 2003. She also held the position of Medical Administrator at Capita from 2018 to 2021. Her early experience as an Account Manager at Bartercard UK in 2001 provided her with foundational skills in client relations and account management.
Experience with Diligenta and Capita
Abi Kirkpatrick worked at Diligenta, a subsidiary of Tata Consultancy Services, as a Claims Assessor from 2012 to 2014. This role allowed her to further develop her claims assessment skills in a different organizational context. Following her time at Diligenta, she transitioned to Capita, where she worked as a Medical Administrator for three years, from 2018 to 2021.