Ann Dalrymple
About Ann Dalrymple
Ann Dalrymple is a Platform Analyst at Legal & General, where she has worked since 2012. She has a background in compliance and customer advocacy, having held various roles at Legal & General and Xafinity Paymaster.
Work at Legal & General
Ann Dalrymple has held multiple roles at Legal & General over the years. She began her tenure as a Regulated Complaint Handler from 2001 to 2005, where she managed customer complaints in a regulated environment. Following this, she served as a Customer Advocacy Consultant from 2007 to 2009, focusing on enhancing customer experiences. Ann transitioned to the role of Business Support Manager - complaints from 2005 to 2007, overseeing complaint management processes. After a brief period outside the company, she returned in 2012 as a Platform Analyst, a position she has maintained for over a decade.
Education and Expertise
Ann Dalrymple studied at Steyning Grammar School, where she achieved qualifications in English, Mathematics, History, and Geography. Her education laid the foundation for her analytical skills and understanding of compliance and customer advocacy within the financial services sector. This academic background supports her roles in various capacities at Legal & General, where she has developed expertise in complaint handling and platform analysis.
Previous Employment Experience
Before her current role at Legal & General, Ann Dalrymple worked at Xafinity Paymaster as a Pensions Administrator from 2010 to 2012. In this position, she managed pension-related tasks and contributed to the administration of pension schemes. Her diverse experience in the financial services industry has equipped her with a comprehensive understanding of compliance and customer service.
Career Progression
Ann Dalrymple's career reflects a steady progression within the financial services sector. Starting as a Regulated Complaint Handler at Legal & General, she advanced to various roles that emphasized customer advocacy and support. Her return to Legal & General as a Platform Analyst in 2012 marked a significant step in her career, allowing her to leverage her extensive experience in compliance and customer service.