Barbie Stanton
About Barbie Stanton
Barbie Stanton is a Team Manager at Legal & General in Hove, England, with 17 years of experience in the company. She oversees three teams, develops stakeholder relationships, and ensures compliance in a regulated industry.
Work at Legal & General
Barbie Stanton has been employed at Legal & General since 2004, holding various positions over the years. She currently serves as Team Manager, a role she has occupied since 2007. In this capacity, she directly manages three teams comprising a total of 17 team members. Her responsibilities include conducting daily capacity planning meetings, performance management through one-on-one meetings, and annual appraisals. Prior to her current role, she worked as an Account Manager in Customer Complaints and as a Complaint Handler, gaining extensive experience in customer service and complaint resolution.
Education and Expertise
Barbie Stanton has pursued professional development through various certifications related to the financial services industry. She studied at the Chartered Insurance Institute (CII), completing courses in Pensions Administration (FA2), Life Office Administration (FA1), and UK Financial Services Regulations and Ethics (CF1). Additionally, she obtained a Certificate in First Line Management from the Institute of Leadership and Management (ILM). This educational background equips her with the knowledge necessary to navigate the complexities of her role in a highly regulated industry.
Background
Barbie Stanton has built her career at Legal & General, starting as a Complaint Handler in 2004. Over the years, she transitioned to roles with increasing responsibility, including her position as Account Manager in Customer Complaints. Her tenure at Legal & General spans nearly two decades, during which she has developed strong relationships with key stakeholders across the business. Her experience in managing teams and overseeing compliance processes has contributed to her professional growth within the organization.
Achievements
Barbie Stanton has been recognized for her contributions to Legal & General, notably winning the Aspiring Team Manager of the Year award in 2017. This accolade reflects her commitment to team management and her ability to lead effectively within a challenging environment. She has successfully managed a major transition programme involving Pensions and Investment Bonds, demonstrating her capability in overseeing significant projects and ensuring compliance within the organization.