Ben Pugsley
About Ben Pugsley
Ben Pugsley is a Senior Project Manager specializing in Transformation & Change at Legal & General, where he has worked since 2022. He has extensive experience in project management and risk control, having previously held various roles at BNP Paribas over a span of nearly a decade.
Work at Legal & General
Ben Pugsley has been employed at Legal & General since 2022, serving as a Senior Project Manager in the Transformation & Change department. In this role, he leads initiatives aimed at enhancing customer experience, specifically within the Retirement Income business. His focus is on implementing process improvements and driving efficiency through various change programmes.
Previous Experience at BNP Paribas
Prior to his current role, Ben Pugsley worked at BNP Paribas for nearly a decade. He held the position of Head of Credit Risk Control for the Capital Markets Team in Group Risk Management UK from 2008 to 2015. Following this, he served as an Innovation Champion in Project & Change Management for Market Risk from 2015 to 2021. His earlier role at BNP Paribas was as a Senior Transaction Analyst in Structured Credit Product Control from 2006 to 2008.
Education and Expertise
Ben Pugsley is a PRINCE2® certified project management practitioner. His expertise lies in managing digital transformation projects, where he applies his knowledge to deliver process and efficiency improvements. His background in risk management and change management further supports his capabilities in leading complex projects.
Achievements in Project Management
Throughout his career, Ben Pugsley has successfully delivered various process and efficiency improvements through innovation and change programmes. His leadership in these initiatives has contributed to enhanced operational effectiveness and customer satisfaction, particularly in his current role at Legal & General.