Benjamin House
About Benjamin House
Benjamin House is a Service Improvement Portfolio Manager currently employed at Legal & General since 2019. He has extensive experience in the banking sector, having held various roles at Lloyds Banking Group and TSB Bank Ltd.
Current Role at Legal & General
Benjamin House serves as the Service Improvement Portfolio Manager at Legal & General. He has held this position since 2019, contributing to the organization's efforts in enhancing service delivery and operational efficiency. His role involves managing various projects aimed at improving service quality and customer satisfaction.
Previous Experience at Lloyds Banking Group
Benjamin House has extensive experience at Lloyds Banking Group, where he worked in multiple roles over a span of several years. He began as a Fraud Investigator at TSB Bank Ltd from 1996 to 1998 before joining Lloyds Banking Group. His positions included Technical Specialist from 2005 to 2010, Problem Manager from 2010 to 2013, and Service Manager from 2014 to 2018. He also served as a Finance IT Support Analyst for 11 months in 2013-2014 in London.
Education and Training
Benjamin House studied at St Philip Howard, where he gained foundational knowledge that has supported his career in the financial services sector. His educational background has contributed to his ability to navigate various technical and managerial roles in his professional journey.
Background in Fraud Investigation
Before his tenure at Lloyds Banking Group, Benjamin House worked as a Fraud Investigator at TSB Bank Ltd from 1996 to 1998 in Brighton, United Kingdom. This role provided him with early experience in risk management and fraud prevention, which has been beneficial in his subsequent positions in the banking sector.