Carolyne Gittens
About Carolyne Gittens
Carolyne Gittens serves as the Head of Product and Proposition at Legal & General, a position she has held since 2023. She has a background in international marketing and extensive experience in product management and operational excellence across various financial institutions.
Current Role at Legal & General
Carolyne Gittens serves as the Head of Product and Proposition at Legal & General, a position she has held since 2023. In this role, she is responsible for overseeing product development and strategic propositions within the company. Her leadership focuses on aligning product offerings with market demands and enhancing customer experience.
Previous Positions at Legal & General
Before her current role, Carolyne Gittens held several positions at Legal & General. She worked as Head of Partnerships & Customer Propositions from 2021 to 2023, where she managed partnerships and customer-focused initiatives. Prior to that, she served as Head of Operational Excellence from 2019 to 2021, focusing on improving operational processes. Additionally, she was a Product Manager from 2016 to 2018 and Head of Product from 2018 to 2019.
Career Background in Banking and Finance
Carolyne Gittens has a diverse background in the banking and finance sector. She began her career at Lloyds Banking Group as a Customer Service Advisor from 2009 to 2010. She then transitioned to various roles, including Marketing Campaign Executive at Lloyds from 2010 to 2011, and later worked at BNP Paribas Personal Finance in marketing acquisition and product management from 2011 to 2014. She also spent two years at Paragon Banking Group PLC in Product Management from 2014 to 2016.
Educational Background
Carolyne Gittens studied at Manchester Metropolitan University, where she earned a 2:1 BSc (Hons) in International Marketing from 2005 to 2009. Prior to her university education, she attended Adams Grammar School from 2003 to 2005. Her academic background has equipped her with the skills necessary for her roles in product management and marketing.