Charlene Williams
About Charlene Williams
Charlene Williams is a Team Manager at Legal & General, where she has worked since 2020. She previously served as a Senior Service Specialist at Legal and General Assurance (Pensions Management) Limited for eight years and holds a Bachelor's degree in Journalism from the University of Wales, Bangor.
Work at Legal & General
Charlene Williams has been employed at Legal & General since 2020, where she holds the position of Team Manager. In this role, she oversees team operations and ensures effective service delivery. Prior to her current role, she worked as a Senior Service Specialist at Legal and General Assurance (Pensions Management) Limited from 2012 to 2020, also based in Cardiff, United Kingdom. Her extensive experience in the company has contributed to her understanding of the pensions management sector.
Education and Expertise
Charlene Williams studied Journalism at the University of Wales, Bangor, where she earned a Bachelor's degree from 2010 to 2011. Additionally, she completed her studies at Emrys Ap Iwan. She is currently pursuing an ILM Diploma in Leadership and Management, which reflects her commitment to professional development. Furthermore, she has completed the ILM Level 2 Award in Leadership & Team Skills, enhancing her leadership capabilities.
Background
Charlene Williams has a background in customer service and team management, with a significant tenure at Legal & General. Her career in the pensions management sector began in 2012, providing her with nearly a decade of experience in the industry. Her educational background in journalism complements her professional skills, allowing her to communicate effectively within her team and with clients.
Achievements
During her time at Legal & General, Charlene Williams has progressed from a Senior Service Specialist to a Team Manager, demonstrating her growth within the organization. Her completion of the ILM Level 2 Award in Leadership & Team Skills signifies her dedication to enhancing her leadership abilities. She continues to pursue further qualifications in leadership and management, indicating her commitment to professional development.