Charlotte May
About Charlotte May
Charlotte May serves as the Group Head of Customer Research at Legal & General, a position she has held since 2019. Her extensive career includes roles at various companies, including Vivid Interface Ltd, Aramark, and 3663, where she focused on insights and consumer research.
Current Role at Legal & General
Charlotte May serves as the Group Head of Customer Research at Legal & General. She has held this position since 2019, contributing to the company's understanding of customer needs and preferences. Her role involves leading research initiatives that inform business strategies and enhance customer engagement.
Previous Experience at Legal & General
Before her current role, Charlotte May worked at Legal & General as a Senior Manager in Insights from 2014 to 2019. During this time, she focused on developing insights that supported decision-making processes within the organization. Her experience in this role laid the groundwork for her current leadership position in customer research.
Career History in Insights and Research
Charlotte May has a diverse background in insights and research. She worked as an Insights Manager at 3663 from 2011 to 2014, and prior to that, she was a Consumer Insight Manager at Aramark for 9 months in 2014. Her career began at Millward Brown, where she served as an Account Manager from 2002 to 2010, accumulating significant experience in the field.
Education and Qualifications
Charlotte May studied at the University of Bristol, where she earned a Bachelor of Science degree from 1999 to 2002. This educational background provided her with foundational knowledge that has supported her career in customer research and insights.