Christopher Parkes
About Christopher Parkes
Christopher Parkes is a Customer Service Officer currently employed at Legal & General since 2021. He has a diverse background in customer service and television production, having held various managerial and production roles at companies such as Barclays, GAME Digital PLC, and Immediate Media Co.
Current Role at Legal & General
Christopher Parkes serves as a Customer Service Officer at Legal & General, a position he has held since 2021. In this role, he is responsible for addressing customer inquiries and ensuring a high level of service. His experience in customer service positions him well to manage client relationships and resolve issues effectively.
Previous Experience in Customer Service
Prior to his current role, Christopher Parkes worked at Barclays as a Customer Assistant from 2009 to 2014. He gained valuable experience in customer service during this five-year tenure in Dudley, United Kingdom. His background also includes roles at Carphone Warehouse as a Branch Manager and at GAME Digital PLC as a Store Manager, further enhancing his customer service skills.
Television Production Experience
Christopher Parkes has a background in television production, having worked as a Television Producer at Immediate Media Co in 2019. He was responsible for creating show formats and structuring content for live broadcasts. Additionally, he served as a Floor Manager at Immediate Media Co from 2017 to 2019, where he developed strong problem-solving skills and ensured smooth output control during live shows.
Education and Training
Christopher Parkes completed his secondary education at Alexandra High School from 1994 to 1999. He furthered his education at Dudley College from 1999 to 2001. His educational background provided a foundation for his diverse career in customer service and television production.
Career Development and Management Skills
Throughout his career, Christopher Parkes has demonstrated strong management skills. He held monthly one-to-one meetings and conducted probation reviews to ensure compliance with FCA standards. He also implemented Personal Development Plans (PDPs) to assist team members in transitioning into various roles within the business, showcasing his commitment to team development and compliance.