Craig Mills (BSc)
About Craig Mills (BSc)
Craig Mills is a Junior Business Analyst at Legal & General, where he has worked since 2020. He has a background in customer service and compliance, with previous roles at Rullion Build Ltd and Allied Healthcare.
Work at Legal & General
Craig Mills has held multiple roles at Legal & General since joining the company in 2016. He started as a Customer Service Assistant, serving for two years in Solihull, West Midlands. He then advanced to the position of Acting Customer Services Manager for five months in 2018. Following this role, he worked as a Telephony Performance Manager for one year, focusing on performance metrics and customer interactions. Since 2020, he has been employed as a Junior Business Analyst, where he engages in cross-departmental collaboration and participates in projects aimed at improving business processes and data accuracy.
Previous Employment Experience
Before joining Legal & General, Craig Mills worked at Allied Healthcare as a Regulation and Compliance Coordinator from 2014 to 2016. His career began at Rullion Build Ltd, where he served as a Recruitment Administrator for two months and later as a Recruitment Consultant for seven months in 2014. These roles provided him with foundational experience in recruitment and compliance, contributing to his skill set in business analysis.
Education and Expertise
Craig Mills studied at Lyndon School, where he achieved GCSEs with grades C or above in subjects including Maths, English, and Science. He then attended Solihull 6th Form College, earning A-Levels in Geography, Media Studies, and History. Craig furthered his education at the University of Worcester, obtaining a Bachelor of Science degree in Geography with a 2:1 classification. His educational background supports his analytical skills and understanding of business processes.
Projects and Contributions at Legal & General
At Legal & General, Craig Mills has been involved in significant projects aimed at enhancing operational efficiency. He participated in a project that analyzed business processes to identify areas for improvement. Additionally, he contributed to the development of a new reporting system designed to enhance data accuracy for business analysis. These initiatives reflect his commitment to optimizing business functions and supporting informed decision-making.