Cris Mann
About Cris Mann
Cris Mann is a Triage Support Analyst at Legal & General, where they have worked since 2020. Based in Wales, United Kingdom, they also provide remote desktop support.
Work at Legal & General
Cris Mann has been employed at Legal & General since 2020. In the role of Triage Support Analyst, Cris is responsible for assessing and prioritizing support requests. This position requires a strong understanding of technical issues and effective communication skills to assist clients and colleagues. Additionally, Cris provides remote desktop support, addressing various technical challenges faced by users. This dual role highlights Cris's versatility and commitment to enhancing user experience within the organization.
Remote Working Experience
Since 2020, Cris Mann has been engaged in remote working as a desktop support analyst. This role involves troubleshooting and resolving technical issues for users who operate from various locations. Cris's ability to provide effective support in a remote environment demonstrates proficiency in utilizing digital communication tools and problem-solving techniques. This experience is essential in today's increasingly remote work landscape.
Professional Background
Cris Mann has accumulated four years of experience in the field of technical support while working at Legal & General. This background includes a focus on triage support, where Cris evaluates incoming support tickets and determines the urgency and type of assistance required. The role demands a comprehensive understanding of IT systems and user needs, contributing to efficient service delivery.