Cris Saunders
About Cris Saunders
Cris Saunders serves as the Head of Digital Customer Products at Legal & General, bringing extensive experience in digital product management from various companies, including Foxtel and RS Components. With a strong focus on customer-centric digital solutions, Saunders is currently pursuing advanced studies in Artificial Intelligence and leadership.
Current Role at Legal & General
Cris Saunders serves as the Head of Digital Customer Products at Legal & General. In this role, which began in 2023, he focuses on developing customer-centric digital products. His responsibilities include leading teams to enhance user experiences across various digital platforms.
Previous Experience in Digital Product Management
Cris has extensive experience in digital product management. He worked at RS Components as Global VP of Digital Product - Behavioural Experience from 2020 to 2022. Prior to that, he held positions at Foxtel, including Senior Product Manager for Foxtel.com.au and Senior Digital Product Manager for Apps. His roles involved overseeing product development and enhancing customer engagement.
Educational Background in Artificial Intelligence
Cris is pursuing an MSc in Artificial Intelligence at the University of York, expected to complete in 2025. He has also completed short courses in the Ethics of Artificial Intelligence at The London School of Economics and Political Science in 2022. His education reflects a commitment to understanding the implications of AI in digital products.
Experience in Television Production
Cris has a background in television production, having worked with various organizations including the Australian Broadcasting Corporation and FremantleMedia. His roles included Production Manager for National News and TV Producer for shows such as Celebrity Love Island 2. This experience has contributed to his skills in managing diverse teams and projects.
Focus on Customer-Centric Digital Solutions
Cris emphasizes the importance of customer-obsessed teams and digital products across multiple sectors, including B2B, B2C, E-commerce, Apps, and SaaS. He utilizes behavioral insights, AI, and data analytics to enhance personalized customer experiences, demonstrating a strong alignment with current digital trends.