David Strong
About David Strong
David Strong is a Product Owner at Legal & General, where he focuses on people engagement in transformation projects. He has extensive experience in stakeholder management and process improvement, having held various roles in notable companies over his career.
Current Role at Legal & General
David Strong currently serves as a Product Owner at Legal & General, a position he has held since 2022. His role involves overseeing product development and ensuring alignment with customer needs and business objectives. He works in Cardiff, Wales, United Kingdom, and focuses on enhancing product offerings to improve customer experience.
Previous Experience at Legal & General
David Strong has held multiple roles at Legal & General throughout his career. He worked as a Senior Customer Service Agent from 2001 to 2003, a Team Manager from 2003 to 2011, a LEAN Business Analyst from 2011 to 2012, and a Change Manager in various contracts between 2018 and 2022. His extensive tenure at the company highlights his deep understanding of customer service and operational processes.
Consulting and Implementation Roles
David Strong has experience in consulting and implementation roles, including positions at dhp consulting ltd as a Consultant from 2015 to 2017 and at eg solutions as a Client Implementation Consultant from 2017 to 2018. He also worked as an Implementation Manager at Verint-Systems in 2019. These roles involved engaging with clients to facilitate the successful implementation of projects.
Education and Certifications
David Strong studied at Stanley Deason High School from 1989 to 1994. He holds a Green Belt certification in LEAN Six Sigma, which signifies his expertise in process improvement methodologies. This certification supports his focus on efficiency gains and enhancing customer experience.
Leadership and Stakeholder Management
David Strong is known for his exceptional stakeholder management skills and his ability to build relationships across various seniority levels. He has extensive experience leading operational and change teams, managing groups of over 60 people. His leadership style fosters a collaborative environment, empowering team members to improve processes and advance their careers.