Debbie Gray
About Debbie Gray
Debbie Gray serves as the Servicing Manager at Legal & General in Birmingham, United Kingdom, where she has worked since 2017. She has a background in customer service and team development, previously holding the position of Centre Manager at Inspire 2 Independence Ltd from 2013 to 2017.
Work at Legal & General
Debbie Gray has served as a Servicing Manager at Legal & General since 2017. In this role, she operates from Birmingham, United Kingdom, and has accumulated seven years of experience in the position. Her responsibilities include overseeing customer service operations and ensuring that key performance metrics are met. Gray demonstrates a strong commitment to customer satisfaction and consistently achieves high results in a dynamic environment.
Previous Experience at Inspire 2 Independence
Before joining Legal & General, Debbie Gray worked as a Centre Manager at Inspire 2 Independence (i2i) Ltd from 2013 to 2017. During her four-year tenure, she focused on managing operations and enhancing service delivery. Her experience at i2i Ltd contributed to her skills in customer service and team management.
Education and Expertise
Debbie Gray studied at Cannock Chase Technical College and Kingsmead Comprehensive. Her educational background has equipped her with the foundational knowledge necessary for her career in customer service and management. Gray's expertise lies in driving performance and fostering team engagement, which has been essential in her roles.
Professional Skills and Focus
Debbie Gray possesses a strong focus on driving performance and success within her teams. She emphasizes the importance of positive behaviors in team engagement and development. Gray has a proven ability to initiate and deliver positive change while maintaining high standards of customer service.