Eleanor Mathewson
About Eleanor Mathewson
Eleanor Mathewson is a customer service professional specializing in collections, currently employed at Legal & General in Solihull, England since 2022. She has a diverse background in customer service and compliance, having worked for various organizations including Archant and Norwich and Peterborough Building Society.
Work at Legal & General
Eleanor Mathewson has been employed at Legal & General since 2022, where she serves in the role of Customer Service - Collections. Her position involves managing customer inquiries and collections processes, contributing to the company's operational efficiency. Legal & General is a prominent financial services company based in the United Kingdom, known for its insurance and investment services.
Previous Employment Experience
Prior to her current role, Eleanor Mathewson worked at Archant as a Compliance Coordinator from 2017 to 2021. In this position, she was responsible for ensuring compliance with regulatory standards. Before that, she served as a Customer Consultant at Norwich and Peterborough Building Society from 2015 to 2017, where she engaged with customers to provide support and services. Her career also includes a brief tenure as a Sales Advisor at Next Ltd in 2014 and a role as a Credit Controller at Genesee & Wyoming Inc. from 2021 to 2022.
Education and Expertise
Eleanor Mathewson completed her A-Level studies at Sprowston Sixth Form, focusing on Business and History from 2013 to 2015. She also attended Sprowston High School, where she achieved her GCSE qualifications between 2008 and 2013. This educational background has provided her with foundational knowledge and skills relevant to her roles in customer service and compliance.