Eleanor Wells
About Eleanor Wells
Eleanor Wells is a Learning Academy Manager at Legal & General, where she has worked since 2018. She has a background in customer service and business learning, and is currently pursuing a qualification in coaching and mentoring.
Current Role as Learning Academy Manager
Eleanor Wells currently serves as the Learning Academy Manager at Legal & General, a position she has held since 2018. In this role, she manages stakeholder expectations across five distinct business areas, ensuring alignment with the organization's learning and development goals. Her responsibilities include developing and implementing leadership development programs aimed at enhancing skills within customer service teams.
Previous Experience at Legal & General
Eleanor Wells has held multiple positions at Legal & General prior to her current role. She worked as a Senior Customer Service Advisor from 2015 to 2017, where she contributed to customer service improvements. Additionally, she served as a Business Learning Consultant for seven months in 2017, focusing on learning initiatives in Hove, Brighton and Hove.
Work History at Tesco
Before her tenure at Legal & General, Eleanor Wells worked at Tesco as a General Assistant from 2009 to 2012. This role provided her with foundational experience in customer service and operational support in Shoreham-by-Sea, West Sussex.
Educational Background
Eleanor Wells studied at Shoreham Academy Sixth Form from 2009 to 2012, where she achieved an A Level in Physical Education. She furthered her education at Solent University, earning a Bachelor of Science (BSc) in Sports Coaching from 2012 to 2015. Currently, she is pursuing an ILM Level 5 Coaching and Mentoring qualification to enhance her leadership and coaching skills.