Elena Dragomir
About Elena Dragomir
Elena Dragomir is a Household & Income Protection Claims Assessor and Training Support Assistant at Legal & General in Birmingham, United Kingdom, where she has worked since 2016. She possesses strong communication and analytical skills, and has a background in Business and Public Administration from the University of Bucharest.
Work at Legal & General
Elena Dragomir has been employed at Legal & General since 2016, serving as a Household & Income Protection Claims Assessor and Training Support Assistant. Over her eight years in this role, she has worked in Birmingham, United Kingdom. Her responsibilities include managing and motivating employees at all levels, which has contributed to a reduction in referrals to the Technical Department. Elena's role emphasizes teamwork and collaboration, and she is recognized for her strong communication, analytical, and risk management skills.
Education and Expertise
Elena Dragomir earned her Bachelor's degree in Business and Public Administration from the University of Bucharest, where she studied from 2008 to 2011. Prior to this, she attended Buzau from 2004 to 2008. Her educational background has equipped her with a solid foundation in business principles, which she applies in her current role at Legal & General. Elena has also developed excellent technical knowledge of Household Insurance and Income Protection products, as evidenced by positive customer feedback.
Professional Background
Before joining Legal & General, Elena held various positions in the insurance and marketing sectors. She worked as an Account Manager at MJ Experia Marketing from 2012 to 2014 and as a Claims Assistant and Call Center Operator at MetLife from 2009 to 2010. Additionally, she served as a PR & Marketing Coordinator at Enterprise Concept in 2011 and as a Professional Sales Representative at AHF Ltd from 2014 to 2016. Her diverse experience has contributed to her skill set in claims assessment and customer service.
Skills and Competencies
Elena Dragomir possesses strong self-management skills, including effective time and diary management. She encourages teamwork and collaboration among her colleagues, showcasing her ability to inspire and develop employees. Her analytical and risk management skills are essential in her role as a Claims Assessor, where she applies her technical knowledge of insurance products to ensure customer satisfaction and operational efficiency.