Elena Thomas
About Elena Thomas
Elena Thomas serves as the Operational Customer Service Manager at Legal & General in Cardiff, United Kingdom, where she has worked since 2001. She has a background in Early Childhood Education from Southern Connecticut State University and has held various roles within the company since 1996.
Work at Legal & General
Elena Thomas has been employed at Legal & General since 2001, currently holding the position of Operational Customer Service Manager. With over 23 years of experience in this role, she has contributed to the company's customer service operations in Cardiff, United Kingdom. Prior to her current role, she served as a Training Manager from 1999 to 2001 and as a Team Leader from 1996 to 1999. Her extensive tenure at Legal & General highlights her commitment to the organization and her expertise in customer service management.
Education and Expertise
Elena Thomas completed her secondary education at Jonathan Law High School, where she studied from 1980 to 1984. She then pursued higher education at Southern Connecticut State University, earning a Bachelor of Science degree in Early Childhood Education from 1986 to 1989. This educational background has equipped her with foundational knowledge that supports her roles in customer service and training within the corporate environment.
Background
Elena Thomas began her career at Legal & General in 1996, initially working as a Team Leader. She transitioned to the role of Training Manager in 1999, where she focused on developing training programs for staff. After two years in that position, she advanced to her current role as Operational Customer Service Manager in 2001. Her career path reflects a steady progression within the same organization, demonstrating her adaptability and growth in the field of customer service.