Ellen Wilkins

Ellen Wilkins

Talent Acquisition Hub Lead Customer Services @ Legal & General

About Ellen Wilkins

Ellen Wilkins is the Talent Acquisition Hub Lead for Customer Services at Legal & General, bringing extensive experience in recruitment within the insurance and financial services sectors. She has previously held various roles at Hastings Direct and possesses a Bachelor's degree in Retail Management from the University of Brighton.

Current Role at Legal & General

Ellen Wilkins serves as the Talent Acquisition Hub Lead for Customer Services at Legal & General. She has been in this role since 2021, contributing to the company's recruitment strategies and processes. Her responsibilities include enhancing the candidate experience and focusing on employer branding within the customer services sector.

Previous Experience at Hastings Direct

Ellen Wilkins has extensive experience at Hastings Direct, where she held multiple positions. She worked as a Recruitment Consultant from 2014 to 2017, followed by her role as Customer Facing Recruitment Manager from 2017 to 2018. She then served as Talent Acquisition Manager from 2018 to 2020, and finally as Recruitment Business Partner from 2020 to 2021. Her tenure at Hastings Direct spanned over seven years, during which she developed expertise in talent acquisition.

Early Career and Other Roles

Before her time at Hastings Direct, Ellen Wilkins worked as a Temporaries Controller at Recruitment Solutions South East from 2013 to 2014. She also gained experience as a Sales Associate/Supervisor at H. Samuel and Ernest Jones (Signet) from 2008 to 2013. These roles contributed to her foundational skills in recruitment and customer service.

Education and Qualifications

Ellen Wilkins studied Retail Management at the University of Brighton, where she earned her Bachelor's degree from 2010 to 2013. Prior to that, she attended Moira House Girls School from 2002 to 2010. Her educational background supports her expertise in talent acquisition and recruitment.

Specializations in Talent Acquisition

Ellen Wilkins specializes in enhancing the candidate journey and employer branding, particularly within the customer services sector. She possesses extensive experience in talent acquisition and recruitment, focusing on developing colleagues through tailored selection and assessment processes in the insurance and financial services industries.

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