Emma Andrews
About Emma Andrews
Emma Andrews is a Technical Underwriter at Legal & General in the United Kingdom, where she has worked since 2015. She has a background in Applied Science and Forensic Investigation, as well as Law, and has held various roles in organizations such as Fujitsu UK and Allied Healthcare.
Work at Legal & General
Emma Andrews has been employed at Legal & General as a Technical Underwriter since 2015. In her role, she proposes and implements improvements to processing and systems within the business. She leads the Digital 1 & 2 projects, which focus on transitioning from manual to digital application and processing. Additionally, she conducts referral analysis aimed at achieving Straight-Through Processing of applications. Emma also tests new products and systems to ensure they meet business requirements. As the Operations Subject Matter Expert, she serves as a liaison point for the Transformation Team.
Previous Experience
Before joining Legal & General, Emma Andrews worked at Fujitsu UK and Ireland as a Residential Wages Co-Ordinator from 2011 to 2013. Following this, she held the position of Continuous Quality Improvement Co-Ordinator at Allied Healthcare for one year, from 2013 to 2014. These roles contributed to her expertise in operational processes and quality improvement within various sectors.
Education and Expertise
Emma Andrews studied at Teesside University, where she earned a Bachelor of Science (BSc) in Applied Science and Forensic Investigation from 2007 to 2010. She furthered her education at CILEx Law School, achieving CILEx Level 3 in Law from 2019 to 2021. Her educational background provides her with a strong foundation in both scientific principles and legal frameworks, enhancing her capabilities in her current role.
Leadership and Team Management
In her current position, Emma Andrews stands in for the Team Manager when required. This includes responsibilities such as workload allocation and attending senior-level meetings. Her ability to manage team dynamics and contribute to strategic discussions demonstrates her leadership skills and commitment to operational excellence.
Relationship Management
Emma Andrews builds relationships with external entities to maintain service levels. Her focus on collaboration and communication ensures that the organization meets its operational goals while fostering positive partnerships with stakeholders.