Emma Byron
About Emma Byron
Emma Byron serves as the Chief Operating Officer at Legal & General, where she focuses on optimizing operations and strategy. She has a background in economics and management and has held various leadership roles in the insurance sector.
Current Role at Legal & General
Emma Byron serves as the Chief Operating Officer at Legal & General, a position she has held since September 2022. In this role, she focuses on optimizing operations, technology, and strategy to enhance service delivery for the company's employees, clients, and customers. She leads a team within Legal & General Retirement Institutional that integrates various functions, including Transformation, Strategy, Technology, Business Performance, Risk Analytics, and Investment Operations, to align with the organization's strategic objectives.
Previous Experience at Legal & General
Prior to her current role, Emma Byron worked at Legal & General as the Managing Director of Retirement Solutions from 2017 to 2022. During her tenure, she contributed to the development and management of retirement products and services. She also briefly served as the Group Director of Financial Planning and Analysis in 2017, where she focused on financial strategy and planning for the organization.
Career Background
Emma Byron began her career at Mercer as an Actuarial Student from 2001 to 2004. She then transitioned to Oliver Wyman, where she worked as a Principal for ten years, from 2004 to 2014. At Oliver Wyman, she advised the insurance sector on strategy, risk, and capital management, gaining extensive experience that she later brought to her roles at Legal & General.
Education and Expertise
Emma Byron studied at the University of Wales, Cardiff, where she earned a BScEcon in Economics and Management from 1998 to 2001. Her educational background provides a foundation for her expertise in operational management, strategy development, and financial analysis within the insurance and retirement sectors.
Professional Interests
Emma Byron is passionate about supporting the career development and individual progression of her colleagues. She emphasizes the importance of fostering a work environment that encourages professional growth and development, aligning with her leadership approach at Legal & General.