Fletcher Elliott
About Fletcher Elliott
Fletcher Elliott is a Business Improvement Analyst and Team Manager at Legal & General, where he has worked since 2018. With over seven years of experience in customer service, he specializes in strategic thinking, problem-solving, and people management.
Work at Legal & General
Fletcher Elliott has been employed at Legal & General since 2015, holding various positions. He currently serves as a Team Manager, a role he has occupied since 2018. In this capacity, he manages a key account team within the Group Protection department. Prior to this, he worked as a Senior Customer Service Consultant from 2015 to 2017 and again from 2017 to 2018. Since 2021, he has also taken on the role of Business Improvement Analyst, contributing to strategic initiatives within the organization.
Education and Expertise
Fletcher Elliott completed his education at Cardinal Newman Catholic School, where he studied from 2005 to 2012. His professional expertise includes strategic thinking, problem solving, people management, and colleague development. He possesses effective communication skills, enabling him to engage with teams and stakeholders effectively in various settings.
Background
Before joining Legal & General, Fletcher Elliott worked at Mitchells & Butlers PLC from 2012 to 2015, where he gained experience in both front of house and back of house roles. This diverse background in customer service spans over seven years across different industries, equipping him with a broad understanding of customer needs and operational efficiency.
Achievements
Fletcher Elliott has developed a strong track record in customer service and team management throughout his career. His roles at Legal & General have allowed him to enhance operational processes and improve team performance. His contributions in managing a key account team have been integral to the Group Protection department's success.