Francesca Gray
About Francesca Gray
Francesca Gray is a Scrum Master currently working at Legal & General, where she has contributed to digital transformation initiatives since 2021. With extensive experience in agile methodologies and a background in various roles at Virgin Holidays, she is recognized for her leadership skills and ability to foster high-performing teams.
Current Role at Legal & General
Francesca Gray has been working as a Scrum Master at Legal & General since 2021. In this role, she focuses on implementing agile methodologies to enhance team performance and project delivery. Her responsibilities include facilitating scrum ceremonies, coaching team members, and ensuring that agile practices are effectively adopted. She plays a significant role in digital transformation initiatives, emphasizing a mobile-first and customer-centric digital experience.
Previous Experience at Virgin Holidays
Francesca Gray has extensive experience at Virgin Holidays, where she held multiple roles over a span of nine years. She started as a Contact Center Manager from 2002 to 2007, then transitioned to Senior Optimisation and Development Manager from 2012 to 2014. Following this, she served as a Senior Scrum Master from 2014 to 2016, and later as a Senior Digital Product Owner from 2016 to 2021. Her diverse roles contributed to her expertise in project management and agile methodologies.
Education and Certifications
Francesca Gray has pursued various educational opportunities to enhance her skills in agile practices and leadership. She studied Agile at Roman Pichler and achieved the Product Owner certification in 2017. Additionally, she completed ILM Leadership Management from 2019 to 2020. She also studied PRINCE2 at Silicon Beach in 2009. Currently, she is studying for the APMG Change Management Practitioner certification, which she began in 2014.
Skills and Expertise
Francesca Gray demonstrates resilience and adaptability in executing agile plans, even in challenging situations. She is known for fostering a strong team spirit and developing a high-performing culture within agile teams. Her experience in digital transformation and customer-centric initiatives further highlights her capability in leading teams towards successful project outcomes.