Gavin Magner
About Gavin Magner
Gavin Magner is a Colleague & Client Engagement Associate at Legal & General, where he manages communications and engagement teams' mailboxes and builds relationships with stakeholders. He has a background in business support and property management, with previous roles at Cardiff Council and PureGym.
Work at Legal & General
Gavin Magner serves as a Colleague & Client Engagement Associate at Legal & General, a position he has held since 2019. In this role, he manages all communications and engagement teams' mailboxes, ensuring that queries are addressed within agreed service level agreements (SLAs). He is responsible for generating quarterly updates related to reward and recognition, colleague wellbeing, site visits, internal communications, and leaver interviews. Additionally, he conducts area-specific and divisional analysis for the LGRS division and builds interactive dashboards in Excel to monitor trends.
Previous Experience
Prior to his current role, Gavin Magner accumulated diverse experience in various positions. He worked at Cardiff Council as a Business Support employee for five months in 2014, followed by roles as Senior Account Payable and Fleet Supervisor until 2017. He also served as a Property Management Administrator at Cadwyn Housing Association for nine months in 2019. Additionally, he worked as a Personal Trainer at PureGym from 2017 to 2019 and as a Store Assistant at Tesco from 2010 to 2014.
Education and Expertise
Gavin Magner completed his secondary education at Bishop of Llandaff High School, achieving GCSEs from 2004 to 2009. He then pursued A-Levels at Cowbridge Comprehensive from 2009 to 2011. Gavin furthered his education at Swansea University, where he studied Business Administration and Management, earning a Bachelor of Science (BS) degree from 2011 to 2014. His educational background supports his expertise in communications, stakeholder engagement, and data analysis.
Skills and Responsibilities
In his role at Legal & General, Gavin Magner builds and maintains strong relationships with third-party suppliers and internal stakeholders. He plays a key role in improving employee satisfaction scores by providing insights and analysis to the Leadership Team following quarterly Voice surveys. His responsibilities also include designing high-level presentations in PowerPoint to share results with senior management, showcasing his ability to communicate complex information effectively.