Gemma Lee
About Gemma Lee
Gemma Lee is a Client Retention Manager at Legal & General, with over 15 years of experience in the Group Risk Market. She has worked on both sides of the industry and manages a portfolio of large corporate clients, focusing on their employee benefit needs.
Work at Legal & General
Gemma Lee has been employed at Legal & General since 2012, holding multiple roles including Senior Relationship Manager Employer Services and Client Relationship Manager. In her current position as Client Retention Manager, which she has held since 2020, she manages a portfolio of large corporate clients, focusing on their employee benefit needs. Her extensive experience in the Group Risk Market, spanning over 15 years, enables her to provide expert knowledge of Group Risk products and services.
Education and Expertise
Gemma Lee studied at John Ruskin College, where she completed a two-year program in law, achieving a Bachelor of Laws (LLB) from 1996 to 1998. She furthered her education at London Guildhall University, obtaining another Bachelor of Laws (LLB) from 1999 to 2002. Her educational background supports her extensive experience in the insurance industry, particularly in the Group Risk Market, where she has developed expertise in managing employee benefit needs.
Background
Gemma Lee has over 15 years of experience in the Group Risk Market. Before her tenure at Legal & General, she worked at Mercer as a Group Risk Analyst for 10 years, from 2002 to 2012. Her career began at ALICO, where she worked in Personal Accident Administration from 1999 to 2001. This diverse experience on both sides of the industry, as an advisor and an insurer, has equipped her with a comprehensive understanding of client needs.
Achievements
Throughout her career, Gemma Lee has been involved in various internal projects aimed at enhancing the customer journey and improving company efficiency. She places a strong emphasis on maintaining high employee morale while mentoring colleagues to help them reach their full potential. Her commitment to professional development and team support reflects her dedication to the industry and her role within it.