George Hutchinson C Mgr Mcmi

George Hutchinson C Mgr Mcmi

Customer Service Manager @ Legal & General

About George Hutchinson C Mgr Mcmi

George Hutchinson is a Customer Service Manager at Legal & General, specializing in managing high-performing teams in Defined Benefit and Defined Contribution pensions. He has a strong track record of enhancing customer satisfaction and operational efficiency through effective team leadership and change initiatives.

Current Role at Legal & General

George Hutchinson serves as a Customer Service Manager at Legal & General, a position he has held since 2017. He operates from the Hove office and leads a team of Defined Benefit (DB) pensions experts. His responsibilities include delivering customer excellence and supporting new business activities within the Pension Risk Transfer Team. Hutchinson's focus on enhancing customer satisfaction and operational efficiency plays a vital role in the team's success.

Previous Experience at Legal & General

Prior to his current role, George Hutchinson worked at Legal & General as a Team Manager from 2014 to 2015. During this 9-month tenure in Hove, he gained valuable experience in managing teams and operations within the financial services sector. He later transitioned to the Customer Service Manager role, where he has continued to build on his expertise in pensions management.

Expertise in Pensions Management

George Hutchinson specializes in managing high-performing administration teams within both Defined Benefit (DB) and Defined Contribution (DC) pensions. His expertise includes improving processing within the workplace through initiatives that enhance customer satisfaction and operational efficiency. He is recognized for his ability to build effective teams and create value in the financial services industry.

Focus on Team Engagement and Change Orientation

Hutchinson emphasizes change orientation that benefits team members, the business, and customers. He is committed to building people engagement and understanding multi-faceted business operations. His approach fosters an environment where team members can thrive while delivering high-quality service to customers.

Recognition in the Financial Services Industry

George Hutchinson has been recognized both internally and externally for his contributions to building high-performing teams in the financial services industry. His track record of creating value and improving processes has established him as a respected figure in customer service management within the pensions sector.

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